Communication & Support

Experienced in customer-facing and end-user support across healthcare IT, retail, and operations. Able to explain technical concepts clearly to non-technical users and stay composed under pressure.

Cross-functional Collaboration

Worked across IT, procurement, and finance teams during contract administration at NWF Health Network. Comfortable operating in multi-team environments and translating between technical and business stakeholders.

Leadership & Ownership

Led financial analysis for Delta Chi fundraising efforts, contributing to over $5,000 raised. Demonstrates accountability, coordination, and the ability to take ownership of outcomes.

Attention to Detail

Tracked contract renewals, maintained compliance databases, and supported audits at NWF. Strong documentation discipline and organizational precision in high-accountability environments.

Adaptability

Moved fluidly between healthcare IT, contract administration, sales, and community leadership. Able to learn new environments quickly and contribute in both technical and non-technical settings.

Initiative & Problem-solving

Identified repetitive workflow inefficiencies at NCH Healthcare and built Python automation scripts to address them — demonstrating proactive thinking beyond the scope of assigned tasks.